KUALA LUMPUR, (13 Jan) – John Lee, CEO of Caction, shared his valuable insights during an interview with Ai FM where he discussed the role of technology in helping small and medium enterprises (SMEs) improve productivity in light of the recent minimum wage increase.
In this in-depth interview, John delved into how businesses can use technology to maintain competitiveness and productivity while mitigating the challenges surrounding the minimum wage increase that will be effective February 1st, 2025 for all businesses.
Key highlights from the interview:
- Improving Efficiency: Technology helps employees focus on meaningful tasks, ensuring time and resources are delegated efficiently.
- Productivity and Minimum Wage: Maintaining and improving employee productivity should be a top priority as the minimum wage increases.
- Transparency and Rewards: Technology allows for better transparency in employee performance evaluation, making it easier to reward high-performing employees.
- Clearly Defined Objectives: Setting clearly defined objectives is crucial when embarking on digitization- avoid adopting solutions blindly.
Listen to the full interview (in Chinese) to hear more from John Lee sharing his insights on this topic.
About Caction:
At Caction (formerly SalesConnection), we drive digital transformation by helping businesses gain new insights and build happier teams. Since 2017, we’ve served clients across six Asian markets, including Malaysia, South Korea, Hong Kong, Taiwan, Indonesia, and Singapore. We’ve helped companies save 1.5 million man-hours by optimizing over 3 million jobs and processing 800,000 service forms, driving maximum productivity and efficiency. But our mission goes beyond just numbers – we are committed to making work more rewarding and building happier teams. We believe that with newfound insights and enhanced productivity, businesses flourish and their people thrive, because at Caction, we know that productivity powers happiness.
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